Returns & Exchanges
At CrepProtect, we want to ensure your premium sneaker care products arrive in perfect condition. If you are not completely satisfied with your purchase, you may return unused items in their original packaging within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the unused products in their original CrepProtect packaging, ensuring all seals are intact to qualify for a full refund.
Ship to Our Warehouse
Print the provided prepaid shipping label, attach it to your parcel, and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing